499ber Privacy Policy

1 Introduction and Applicability

499ber ("we", "us", or "platform") operates an online casino and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") explains what kinds of personal information we collect from you when you use the 499ber.cam website and related services, how we process that information, and under what circumstances we share it with third parties.

By accessing this website or creating an account, you are considered to have fully accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.

This Policy is an integral part of 499ber's Terms and Conditions and should be read together with them.

2 Information We Collect

499ber may collect the following types of information from you for various purposes:

Identity Information

• Full name and date of birth
• National ID card or passport number (for KYC verification)
• Email address
• Mobile number
• Current residential address

Financial Information

• bKash, Nagad, Rocket, or Upay account number (for deposits and withdrawals)
• Transaction history and amounts
• Information related to withdrawal and deposit requests

Technical Information

• IP address and device type
• Browser name and version
• Operating system
• Cookie and session data
• Logs related to page views, clicks, and browsing behavior

Gaming Activity Information

• Type and history of games played
• Bet amounts and results
• Bonus and promotion usage information
• VIP level and points history

3 How We Collect Information

We collect your personal information in the following ways:

• Direct provision: Information you provide yourself during account registration, KYC verification, transaction forms, or when contacting customer support.
• Automatic collection: Information automatically collected through cookies, web beacons, and log files when you use our platform.
• From third parties: Information received through payment providers (bKash, Nagad, Rocket, Upay) and identity verification service providers.

4 Purpose of Using Information

499ber uses your personal information for the following legitimate purposes:

Account Management

For creating, verifying, and managing your account. We conduct the KYC process to confirm your identity and to verify that you are at least 21 years of age.

Service Delivery

To provide gaming services, live betting, live casino, slots, and other entertainment services. Information is also used to process deposit and withdrawal transactions.

Security and Fraud Prevention

To prevent fraud, money laundering, and other illegal activities. To detect suspicious transactions or account activity and to protect the security of the platform.

Customer Support

To respond to your support requests and resolve issues. To ensure smooth communication through our 24/7 live chat service.

Promotions and Communication

With your consent, to send information about new offers, bonuses, promotions, and services via email or notifications.

5 Data Storage and Security

499ber applies industry-standard technical and organizational measures to protect your personal information. Our platform uses SSL encryption to keep all data transmissions secure.

Our security measures include:

• 256-bit SSL encryption technology
• Secure data centers and firewall systems
• Two-factor authentication to prevent unauthorized access to accounts
• Regular security audits and testing
• Principle of least privilege for data access

We store your information only for as long as necessary. Even after an account is closed, certain information may be retained as required by legal, regulatory, or business needs.

6 Sharing Information with Third Parties

499ber does not sell your personal information. However, information may be shared with specific third parties in the following circumstances:

Payment Providers

Necessary information is shared to process transactions through bKash, Nagad, Rocket, and Upay. These providers are governed by their own privacy policies.

Identity Verification Services

Approved third-party services are used to complete the KYC process and to verify legal age.

Legal Obligations

When disclosure of information is legally required to comply with court orders, requests from law enforcement agencies, or applicable legal requirements.

Technology and Analytics Partners

Limited information may be shared with trusted technology partners for the technical operation, security, and performance analysis of our platform. These partners are bound by strict confidentiality agreements.

7 Cookie Policy

Cookies and similar tracking technologies are used on the 499ber website. Cookies are small text files stored in your browser or on your device.

We use the following types of cookies:

• Essential cookies: Necessary for the basic functionality of the platform. Without these, the site will not work properly.
• Functional cookies: To remember your login status, preferences, and session information.
• Analytics cookies: To analyze user behavior and improve the platform.
• Marketing cookies: To display advertisements and offers based on your interests (only with your consent).

You can control or delete cookies from your browser settings. However, deleting certain cookies may limit some features of the site.

8 Your Rights

You have the following rights regarding your personal information. Contact us to exercise these rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to have incorrect or incomplete information corrected.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to object to processing: The right to object to the use of your information for specific purposes.
• Right to portability: The right to receive your information in a structured format in certain circumstances.
• Right to withdraw consent: The right to withdraw consent to marketing communications at any time.

Please note that some information may not be possible to delete or change due to legal obligations or legitimate business needs.

9 Information of Minors

499ber strictly does not provide services to persons under the age of 21. Our platform is for persons aged 21 and above only.

We do not knowingly collect any personal information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete all related information.

If you believe that a minor is using our platform, please contact us immediately.

10 International Data Transfers

Your information may be transferred to or stored outside Bangladesh as necessary to provide 499ber's services. In such cases we ensure that:

• The relevant country or organization maintains adequate data protection standards.
• Appropriate safeguards have been applied to the data transfer.
• The receiving party is bound by strict confidentiality agreements.

11 Policy Changes

499ber reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will:

• Publish a prominent notice on the website.
• Update the "Last Updated" date at the top of the page.
• Notify registered users by email.

Continued use of the platform after changes have been made will be considered acceptance of the terms of the new policy. You are therefore encouraged to review this policy regularly.

12 Contact Us

For any questions or concerns about your personal information, or for more information about this Privacy Policy, you can contact us:

• 24/7 Live Chat in Bengali
• Email: [email protected]

Our team generally responds to inquiries on business days. Identity verification may be required to process your data protection requests.

This Privacy Policy should be read in conjunction with the 499ber Terms and Conditions and Responsible Gaming policy.